Senior Executive - Client Relationship Management - Post Sales - Upselling - 35-40k Roles and Responsibilities Collection from existing clients Retention Up-sell, Cross-sell experience Interact with existing customers and make follow-up calls Interaction with customers via Emails & over the phone. Update account status records and collection efforts Updating the existing customers on ongoing projects. Report on collection activity Required Candidate profile Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role Knowledge of billing procedures and collection techniques Working knowledge of MS Office and databases Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills Bachelor's degree,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Senior Executive - Client Relationship