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Senior Dynamics 365 & Power Platform Developer @ TTEC

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 Senior Dynamics 365 & Power Platform Developer

Job Description

Job Summary:

As a Senior Dynamics 365 & Power Platform Developer, you will be a key contributor in building and deploying enterprise-grade applications and integrations. You will leverage your deep technical expertise across the Microsoft ecosystem to translate business requirements into functional and high-performing solutions. Additionally, you will contribute to the planning, tracking, and coordination of development tasks within small project teams, ensuring timely and quality delivery. This role requires strong problem-solving abilities, excellent coding skills, and the capacity to work independently and collaboratively within a team.

Responsibilities:

  • Design, develop, and customize Dynamics 365 applications (Sales, Service, Marketing) using C#, .NET, JavaScript, and related technologies.
  • Develop sophisticated Canvas Apps with a strong focus on user experience and performance.
  • Utilize Power Fx effectively to implement complex business logic within Canvas Apps and Dataverse formulas.
  • Design and implement reusable Power Platform Component Framework (PCF) controls to enhance the functionality and user interface of Model-driven and Canvas Apps.
  • Develop solutions using the broader Microsoft Power Platform, including Model-driven Power Apps and Power Automate for complex workflows.
  • Implement and integrate Microsoft CCaaS (Omnichannel for Customer Service) solutions, including routing rules and agent experiences.
  • Develop and maintain custom workflows, business rules, and plugins within Dynamics 365.
  • Create and maintain Power Automate flows for process automation and integration.
  • Develop and consume APIs and web services for system integration.
  • Participate in the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and maintenance.
  • Write clean, well-documented, and efficient code adhering to best practices and coding standards.
  • Troubleshoot and resolve technical issues and bugs within Dynamics 365 and Power Platform solutions.
  • Collaborate effectively with functional consultants, business analysts, and other developers.
  • Participate in code reviews to ensure code quality and adherence to standards.
  • Stay up-to-date with the latest features and updates across Dynamics 365, Power Platform, and Microsoft CCaaS.
  • Contribute to technical documentation, including design specifications and deployment guides.
  • Contribute to the development and maintenance of development work plans, identifying key tasks and dependencies.
  • Monitor progress of assigned development tasks against project timelines, proactively identifying and escalating potential risks and issues.
  • Participate in team meetings, providing updates on development progress and any roadblocks.
  • Manage and prioritize assigned development tasks to ensure efficient and timely completion.
  • Collaborate with the Development Lead/Technical Manager to ensure alignment of development activities with overall project goals and timelines.
  • Contribute to the estimation of development effort for assigned tasks.
  • Ensure adherence to project methodologies and standards within the development work stream.

Required Skills:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • 6 12 years of hands-on development experience within the Microsoft ecosystem.
  • Strong proficiency in developing and customizing Dynamics 365 applications (Sales, Service, Marketing) using C#, .NET, JavaScript, and related technologies.
  • Extensive experience developing sophisticated Canvas Apps with a deep understanding of user interface design principles and performance optimization.
  • Proven expertise in using Power Fx for implementing complex business logic and data manipulation within the Power Platform.
  • Hands-on experience in developing and deploying Power Platform Component Framework (PCF) controls.
  • Solid experience with the broader Microsoft Power Platform, including Model-driven Apps and Power Automate.
  • Experience implementing and integrating Microsoft CCaaS (Omnichannel for Customer Service), understanding its core functionalities and configuration options.
  • Experience with developing and consuming APIs (REST, SOAP).
  • Familiarity with source control systems (e.g., Git, Azure DevOps).
  • Strong understanding of software development principles, design patterns, and best practices.
  • Excellent problem-solving and analytical skills.
  • Strong communication(both verbal and written) and interpersonal skills.
  • Ability to work independently and collaboratively within a team environment.
  • Proven ability to manage time and prioritize tasks effectively.
  • Demonstrated ability to manage assigned tasks and timelines effectively.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: IT Consulting
Role: Technical Consultant
Employement Type: Full time

Contact Details:

Company: TTEC Digital
Location(s): Hyderabad

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Keyskills:   CCaaS Power Platform Microsoft Dynamics Sales And Service .NET Customer Service MS Dynamics CRM plugins Canvas Apps APIs Power Fx Omnichannel Powerapps Javascript

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₹ 15-30 Lacs P.A

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TTEC

About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is ...