Preproduction Manager (Program Management)
- IDEMIA
- 10 - 18 years
- Noida, Gurugram
- 1 month ago
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Job Description
Key Missions
We are hiring for a Program (Pre-Production) Manager based at NSEZ, Noida.
Responsibilities includes:
- Manages the customer relation by being IDEMIA's primary point of contact for the customer
- Seeks pro-actively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities
- Makes sure the customer perform their obligations in order to allow IDEMIA to perform the work
- Leads and supports IDEMIAs program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives
- Provides vision of key success factors and direction to all internal and external stakeholders, including key partners and key suppliers
- Ensures compliance with customer requirements
- Organizes and plans the work according to Program Management System process (DRIVE)
- Performs the tollgates reviews
- Monitors the KPIs of the Program
- Takes care of risk management
- Identifes issues or risks in collaboration with the technical project managers
- Makes sure mitigation plans are defined, identifies issues requiring escalation or help from the management
- Manages the Program Profit and Loss, gross margin, revenue and invoicing forecasts
- Manages contracts management
- Reinforce and ensures adherence to contract terms and conditions
- Manages a team of Program Managers
- Allocates resources to programs portfolio
- Organize and runs monthly program reviews to ensure forecast accuracy
- Participates in customer key interactions (closing, escalations, etc.)
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Program Manager
Employement Type: Full time
Contact Details:
Company: IDEMIALocation(s): Noida, Gurugram
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Keyskills: Program Management Program And Project Management Technical Program Management
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