EPBX - Field Service Engineer
- Noxx
- 3 to 7 Yrs
- Chennai
- 2 months ago
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Job Description
- Join our team YEPL is dedicated to build a concerted team environment focused on employee growth and technological advancement. Our team of industry experts continues to grow and develop with our shared commitment to education and experience in a diverse set of design solutions. We make it a point to offer our employees a competitive benefits package which can fulfil their needs while they concentrate on creating a difference in the world through their services. EPBX - Field Service Engineer Qualification : B.E., Required Experience : 3-4 Years Relevant Exp Job Summary : * Our Network/IP/PBX /SIP TRUNK Engineers performs installation service, maintenance, repair, and programming of multi-line TDM/IP based, business voice and computing systems, including key, Hosted and traditional PBX systems, and IP telephony systems. * Service must be able to work in a professional environment, conduct site surveys and maintain professional appearance and relationship with our existing business customers as well as provide sales leads to the sales team. Responsibilities and Duties : * Responds to customer complaints. * Evaluates and resolves problems of the customer * Assists in installing the equipment. * Analyzes, inspects and reviews findings to determine the solution to the problem that the Customer demands. * Offers customer training for the product. * Repairs, tests and maintains equipment. * Monitors performance of the product. * Provides customers with regular reports and feedback on their service requests. * service call attending - fault rectification, cable problem tracing & solving, ext. shifting, program configuration, cable laying. * PRI line issues co-ordinate with BSNL/AIRTEL staffs. * Program and service support to customer/dealer via. phone. * Installation work- wall mount, rack fixing, cable crimping, punching, MDF termination, PRI modem connectivity, demo/training given to customer, call billing software. * License activation work. Skills Required : * Knowledge of key, PBX, and IP telephony systems. * Knowledge in SIP-PRI VOIP gateway * Knowledge in FTTH network solution. * CCNA and other IP/Network Certifications will be considered as priority. * Knowledge of Basic Ethernet. * Knowledge of IP addressing scheme. * Ability to improve or redesign procedures for specific installation/repair problems. * Ability to work independently and make sound technical decisions using information at hand. * Ability to effectively function as a team player. Job Type : Full-time Salary : 14,000.00 - 20,000.00 per month Reason(Replacement / New Vacancy) : Replacement Please post your resumes to hidden_email,
Employement Category:
Employement Type: Full timeIndustry: IT - Hardware / Networking
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: EPBX - Field Service Engineer
Contact Details:
Company: Yercaud ElectronicsLocation(s): Chennai
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