Helpdesk / Digitization Executive @ Md India Health

Home > Other

Helpdesk / Digitization Executive

Md India Health
0 - 2 years
South Goa
11 months ago
Email to a friend
Report this job

Job Description

Responsibilities -

Provide first level contact and convey resolutions to employee issues
Provide timely resolutions to clients' issues related to health insurance policies.
Manage client queries and concerns through phone calls, emails, or chats.
Scrutinize the Mediclaim files.
Utilize excellent customer service skills and exceed employees expectations
Ensure proper recording, documentation and closure
Preserve and grow your knowledge of help desk procedures, products and services
Manage client queries and concerns through phone calls, emails, or chats.
Handle customer escalations in a professional manner to maintain high levels of satisfaction.
Maintain accurate records of all interactions with clients.
Quality Check of contents of Deficiencies raised, through physical verification of documents & files rectification to be done.
Maintaining TAT in solving query related claims & controlling possible escalations.

Training location -

MDIndia Health Insurance TPA Pvt. Ltd.

House No. B/F-3, 1St Floor, Campal Trade Centre, Near Kala Academy, Behind Military Hospital, Campal, Panjim - 403001, Goa.

Job/Client Address -

IPSHEM, P.O. Via Velim, Betul, South Goa 403723

Contact Details:

Contact Person- Swamini

Contact Number- 7709189*** (Interested candidates can share the updated resumes)

Email Id - ***@md****a.com

Job Classification

Industry: Insurance
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Md India Health
Location(s): South Goa

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Fresher Client Support Customer Support CRM

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 50,000-2 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Billing Executive

Pressfit

2 - 6 years

Ulhasnagar

11 days ago

₹ Not Disclosed

Documentation Engineer / Technical Writer

Infosys

2 - 6 years

Noida, Gurugram

12 days ago

₹ Not Disclosed

Idfc Bank-cross-sell Executive | Hsc Pass | Fresher / Exp | Upto 25k

Conneqt

0 - 3 years

Mumbai

12 days ago

₹ 1.5-4 Lacs P.A.

Hiring For Fresher Bcom/bba/bsc For Voice Process @ghaziabad Location

Infosys BPM

0 years

Ghaziabad

13 days ago

₹ Not Disclosed

Md India Health

MDIndia Healthcare Services (TPA) Pvt. Ltd. was founded in November 2000, with exclusive focus on healthcare insurance and aim of providing TPA (Third Party Administration) services to Indian Health Insurance Sector. IRDA (Insurance Regulatory and Development Authority), the regulatory body that gov...

Helpdesk / Digitization Executive @ Md India Health

Home > Other