ServiceNow System Analyst
- Apollo Hospitals
- 5 - 6 years
- Hyderabad
- 2 months ago
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Job Description
Role: ServiceNow System Analyst
Job Location: Hyderabad
Shift timings: Night shift PST Time Zone(8PM-5AM)
Required Education and Experience:
Requires a bachelors degree in computer science, Technology, Medical, Business discipline or equivalent experience.
Requires 3 or more years of experience as a business, data, or technical analyst.
Prefer experience in a healthcare or hospital/medical related industry.
Strong analytical and problem-solving skills are required.
Strong oral and written communication skills are required.
Proven interpersonal and relationship-building-skills, with the ability to manage up, down and across levels of the organization are required.
Familiarity with CMDB and ITAM best practices
Required Licensure and Certifications
ITIL Foundations preferred.
Required Minimum Knowledge, Skills, Abilities and Training
- Strong understanding and comfort leading business and technology partners through a structured development and/or implementation life cycle and support model is required.
- Ability to understand technology projects and concepts as they relate to high-level business objectives, and ability to present those concepts to both IT and non-IT audiences in a concise and easily-understandable manner is required.
- Ability to handle multiple tasks, set priorities, schedule and meet deadlines is required.
- Proven abilities in problem management, process analysis and root cause analysis.
- Highly self-motivated, ability to complete assignments with limited supervision, and attentive to detail is required.
- Operational understanding and ability to work in a complex and matrix-oriented team environment; experience working in a team-oriented, collaborative environment.
- Strong command of key productivity applications is required.
- Operational knowledge of Clients business operations, legacy systems, interfaces/EDI, and evolving technology is desired.
- Previous experience managing CMDB or ITAM tables ensuring data consistency, accuracy, and integrity
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security
Role Category: IT & Information Security - Other
Role: IT & Information Security - Other
Employement Type: Full time
Contact Details:
Company: Apollo HospitalsLocation(s): Hyderabad
Keyskills: ITIL Certified Servicenow ITAM CMDB
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