Entering charges and posting payments in the software
Ensure that the deliverables to the client adhere to the quality standards.
To work closely with the team leader.
To review emails for any updates
Identify issues and escalate the same to the immediate supervisor
Strict adherence to the company policies and procedures.
Sound knowledge in Healthcare concept.
Should have 6 months to 3 Yrs of Payment Posting or Demo & Charge or Correspondence or Charge Entry
Understand the client requirements and specifications of the project
Ensure targets are met on a daily / monthly basis
Meet the productivity targets of clients within the stipulated time.
Applying the instructions/updates received from the client when doing the production.
Update their production count in SRP and Online score card.
Prepare and Maintain reports
Skills Skill Accounts Receivable Process Improvement Medical Billing MIS Outsourcing Vendor Management Transition Management Operations Management Revenue Cycle BPO Education Qualification No data available CERTIFICATION No data available
Job Classification
Industry: BPM / BPO Functional Area / Department: Customer Success, Service & Operations Role Category: Voice / Blended Role: Non Tech Support - Voice / Blended Employement Type: Full time