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Opening For customer support -international voice process @ Cognizant

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 Opening For customer support -international voice process

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
  • Provide accurate information about products/services to customers through written communication (email) or verbal communication (phone).
  • 1-4 years of experience in BPO/Call Centre environment handling international clients.
  • Excellent written communication skills with ability to write clear emails in English language.
  • Strong verbal communication skills with good telephonic etiquette.
  • Ability to work on rotational shifts including night shifts as per business requirements.
  • interested to work in fixed night shifts
  • location - chennai work from office
  • notice period - immediate joiners

if interested, please fill and submit the below form.


https://forms.office.com/r/nkkzZ5wRCq


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Chennai

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Keyskills:   voice US Process Us Calling Customer Support International Call Center AR Calling International Process International Voice Us Voice Process Voice Support UK Process International Calling

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...