Voice and Non-Voice Customer Support | Chat @ Best Placement

Job Description

 

Job Details

Join our team as a Voice and Non-Voice Customer Support Specialist for our  Process in a BPO setting. In this role, you will handle customer inquiries and provide assistance through Voice and chat communication. Utilize your communication skills to deliver exceptional service and resolve customer concerns. If you're a problem solver with strong written communication skills, apply now to be part of our dynamic team.

Responsibilities:

• Respond to customer queries through Voice and chat, providing accurate information and solutions.
• Address customer concerns and ensure timely resolution of issues.
• Maintain a professional and courteous tone in Voice and written communication.
• Follow established guidelines and procedures for efficient customer support.
• Collaborate with team members to ensure customer satisfaction.

Requirements:

• Excellent Voice and written communication skills in English.
• Ability to multitask and manage multiple Voice and chat interactions simultaneously.
• Customer-focused attitude with a strong desire to assist.
• Basic computer and typing skills.
• Previous BPO or customer service experience is a plus.

Benefits:

• Competitive compensation package.
• Opportunity for professional growth within the BPO industry.
• Supportive and collaborative work environment.

 

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Voice and Non-Voice Customer Support | Chat

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Keyskills:   non voice process domestic bpo kpo international call center front office bpo non voice customer service voice process call center