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Customer Support Executive @ Teleperformance

Home > Voice / Blended

 Customer Support Executive

Job Description

Hiring For International Voice Process


Role & responsibilities

  • Handle inbound/outbound customer calls regarding product/service inquiries and issues
  • Resolve customer complaints and escalations in a professional manner
  • Achieve individual and team targets for customer satisfaction and productivity
  • Adhere to quality standards and call center metrics

Preferred candidate profile

  • Excellent verbal and written communication skills in English
  • Strong customer service orientation
  • Ability to empathize with customers and provide appropriate solutions
  • Flexibility to work in shifts, including weekends and holidays

Shift Timings : US shifts ( 5.30 PM TO 8.30 AM ,any 9 hours shift)


Two-way transport provided


Immediate Joiners Required. If Interested share your updated resume to me********a@te****************s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Bengaluru

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Keyskills:   Us Voice Process International Voice Process

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₹ -3.75 Lacs P.A

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Teleperformance

https://www.teleperformance.com