Customer Support Executive @ Teleperformance

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Customer Support Executive

Teleperformance
0 - 5 years
Bengaluru
8 months ago
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Job Description

Hiring For International Voice Process

Role & responsibilities

Handle inbound/outbound customer calls regarding product/service inquiries and issues

Resolve customer complaints and escalations in a professional manner

Achieve individual and team targets for customer satisfaction and productivity

Adhere to quality standards and call center metrics

Preferred candidate profile

Excellent verbal and written communication skills in English

Strong customer service orientation

Ability to empathize with customers and provide appropriate solutions

Flexibility to work in shifts, including weekends and holidays

Shift Timings : US shifts ( 5.30 PM TO 8.30 AM ,any 9 hours shift)

Two-way transport provided

Immediate Joiners Required. If Interested share your updated resume to me********a@te****************s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Bengaluru

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Keyskills: Us Voice Process International Voice Process

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₹ -3.75 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

https://www.teleperformance.com

Customer Support Executive @ Teleperformance

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