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Customer Support Executive @ IGT

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 Customer Support Executive

Job Description

Greetings from IGT Solutions


As we are Hiring !


Experience


International Voice

International Non voice

Blended process


Job Responsibility:


Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management

Knowledge, Skills & Other Abilities: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.


Educational & Essential Experience:


Bachelor's Degree or Undergraduate dropouts 6 Months Bpo or Travel experience Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a Voice and Non-voice environment(Voice &Chat/Email)

Interview Rounds: HR Round ,Versant Round & Operations Round


Call and book your interview slot : 10-30 am to 3-30 pm


Location : 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagawara, Bengaluru, Karnataka 560045


Contact Information given below


Name-Kavya

WhatsApp Number: 6383602*** (Kindly drop your resume)

Mail Id: ka**********h@ig*********s.com

Carry a hard copy of your resume. Mention " HR KAVYA" on resume.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Bengaluru

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Keyskills:   Customer Support Bpo Voice International Non Voice Customer Handling International Voice Process Inbound Voice Process Communication Skills Email Support International Call Center Non Voice Process International Chat Process

 Fraud Alert to job seekers!

₹ Not Disclosed

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