Customer Support Blended Process @Gurgaon @ Teleperformance

Job Description

Job Description: -

Roles and Responsibilities:

• Provide customer support through voice (inbound calls).
• Handling domestic customer inquiries
• Offer product solutions to customers based on their requirements.
• Maintain accurate records of customer interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile:

• Graduation is mandatory
• 1-3 years of experience in BPO Customer Service or related field.
• Strong communication skills for effective interaction with customers via calls.
• Ability to work in a fast-paced environment handling multiple tasks simultaneously.
• Any graduates/post-graduates

Job Details:

• Work from office
• Any 6 days of working
• Any 1 day of Week off
• Shift- 24*7 ( Majority Day shits)
• Rotational Shifts/ Week-off
• Salary upto 19 CTC in-hand: 14.5K
• Location- Gurgaon

No Cab facility

To share resume, send email with subject line 'Application for the post of Gurgaon Domestic Process' to ma*********1@te****************s.com -OR- la*********l@te****************s.com-or- share resume on 8910069***

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Keyskills:   Customer Service Domestic Voice Process Domestic BPO Voice Process Customer Service Operations Email Process Domestic Process Chat Process