Customer Support Executive-eXs
- Elevate X solutions
- 5 Positions
- Noida, Gurugram
- 8 months ago
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Job Description
job title: customer support executive electric vehicle process
lob: electric vehicle process (us)
location: udyog vihar, sector 18, gurugram
work mode: work from office
work days: 5 days a week (majority night shift as per us hours)
job overview:
we are looking for customer support executives with excellent communication skills in english to handle customer queries for an international electric vehicle process.
key responsibilities:
handle customer queries related to electric vehicles and services
provide high-quality customer support via voice and written communication
maintain accuracy and professionalism while resolving customer concerns
ensure adherence to company guidelines and service standards
required skills & qualifications:
education: graduate (mandatory)
experience:
6+ months experience in international bpo (preferred)
strong understanding of customer handling and query resolution
communication:
excellent english communication skills (b2 or c1 level)
typing speed: minimum 35 wpm with 90% accuracy
soft skills:
strong problem-solving and interpersonal skills
ability to handle customer concerns with patience and professionalism
compensation & benefits:
salary: up to 29,000 ctc (24,669 in hand)
shifts: 24/7 rotational shifts (majority night shifts as per us hours)
facilities:
both-way cab services provided
one-time meal for candidates
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Customer Support Executive-eXsContact Details:
Company: Elevate X solutionsLocation(s): Noida, Gurugram
Keyskills: international voice process communication skills problem sensitivity phone etiquette call management time management
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Elevate X solutions
Company DetailsElevate X Solutions is a recruitment firm that specializes in connecting businesses with top-tier talent across various industries. We are dedicated to helping organizations scale their human capital efficiently while ensuring candidates are placed in roles where they can excel. O...
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