Senior Manager - Solutions
- Omega Healthcare
- 10 - 12 years
- Hyderabad
- 9 months ago
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Job Description
SkillBusiness Development ,Vendor Management, Project Management ,Business Strategy ,Key Account Management ,New Business Development ,Product Management ,Solution Architecture ,Telecommunications ,CRM
Essential Skills
- Strong domain expertise in one or multiple areas:
- RCM processes
- Front-end - Scheduling, Registration, EV/ BV etc...
- Mid-Cycle - Medical Coding, HCC coding, Charge entry etc. and
- Backend - AR, Denial Management, Payment posting, Revenue integrity etc.
- Analytics Analyze, Interpret and summarize data in providing insightful updates to leadership and for taking it to client for discussions, create staffing strategies.
- Suggest and validate Technology driven solutions based on In-house capabilities and Industry requirements.
- Creating transformative & compelling solutions which will drive savings to customers.
- Understanding of different pricing methodologies like transaction based, contingency based, FTE based. Experience in creating them will be an added advantage.
Job description As part of the Pre-Sales and Solutions team you will -
- Support on any due diligence and discovery workshops
- Support on Solutions / Pricing
- Drive meetings, maintain minutes to ensure stakeholders are aware of the scope of the RFP and timely follow up on open items.
- Ensure timely completion of customer submission documents adhering to deadlines
- Work with Sales team/Client services and all internal support teams to respond RFP, RFIs and other pre-sales deliverables
- Ensure successful conversion of opportunities.
- Maintain a culture of high customer service both internal and external
- Continue to build domain capability in chosen sub-domain, including keeping updated on new technology, regulations, etc.
PREREQUISITES TO HIRE
- Ability to lead discussions with U.S based clients and across internal team
- Good communication skills (verbal & written)
- Medium to advanced level skill in MS office tools like excel, power point, word, Visio, etc.
- Good Communication Skills Both Verbal and Written.
- Eye for Details, Logical thinking.
- Good Analytical Skills and should be a quicker learner.
- Ability to work with limited supervision.
- Ability to multi-task and manage time efficiently under the pressure of deadlines.
- Flexibility to work in shifts.
- Sensitivity to the confidential nature of the data and proprietary company information
EDUCATIONAL QUALIFICATION
- Graduate from any stream with minimum 10 to 12 years of Exp in US Healthcare Industry (Payer or Provider or Both)
- Strong Analytical skills
PERFORMANCE STANDARDS:
MEASURABLE
- Meeting all SLAs defined
NON MEASURABLE:
- Self-motivation
- Ability to work un-supervised
- Team Player
- Reliability
- Professionalism
- Achievement orientation
- Relationship building ability
- Personal grooming and etiquette
- Initiatives
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: Operations Support - OtherEmployement Type: Full timeContact Details:
Company: Omega HealthcareLocation(s): Hyderabad
Keyskills: Payment posting Revenue integrity Denial Management Business Strategy Product Management Key Account Management New Business Development Vendor Management Telecommunications Project Management Business Development Solution Architecture CRM
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