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Service Delivery Ops Associate Manager @ Accenture

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 Service Delivery Ops Associate Manager

Job Description

Skill required: Contract Services - Contract management
Designation: Service Delivery Ops Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years

  • What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Manage the processes whereby performance of client work is coordinated with the contract rights and obligations of the parties to ensure contract compliance (or that the contract is modified as appropriate).
    What are we looking for? Experience with contract reporting necessary (i.e. total number of contracts, number of suppliers under contract, and other indicators) to assess progress and effectiveness of the contract function; Experience responding to complex inquiries regarding contract obligations and redlines/revisions; Demonstrated leadership skills, and a results driven approach, in a team setting where team members are not direct reports; Strong client management skills; Ability to showcase the practice capabilities and to support sales pursuits; Strong proficiency in Microsoft Outlook, Excel, PowerPoint, Access, Word. Legal degree with a minimum of 8 years of experience or relevant contract management experience with a minimum of 10 years of experience; Significant experience working with a variety of contract types (i.e. preparing, reviewing and negotiating) and contract processes (i.e. implementation, etc.); Be able to identify legal risk in various contract types; Must be able to recognize, identify and clearly be able to explain business and convey legal positions; Experience managing cross-functional and/or global teams of contracting and / or procurement professionals and in establishing performance expectations; Internal stakeholder management, data/information management, category management, process redesign and continuous improvement expertise, project management and performance measurement skills; Procurement process knowledge, contract management, financial analysis, market analysis, supplier analysis, supplier diversity, supplier management, technology utilization, strategic planning, and integrated supply chain experience; Knowledge and understanding of procurement industry is an advantage;
    Roles and Responsibilities: Draft and negotiate contracts based on both client templates and supplier templates, in a timely manner with appropriate legal support to ensure compliance with client standards; Strong subject matter expertise in IT, Marketing, Facilities, Logistics and Corporate and Professional Service. Specific experience within the Pharma industry highly desirable; Coordinate and perform contract analysis, including redlines and negotiations with client legal and other stakeholders, as well as suppliers toNegotiate business terms and collaborate, coordinate, and be able to explain risks and implications of contract terms to the business and other stakeholders.
  • Complete gap analyses, review, redline, and understand contract language, risks and implications of such language. Draft commercial terms as needed. Prepare and disseminate information regarding contract status, compliance and modifications as well as partnering with cross-functional teams to maintain effective contracting procedures and ensuring adherence to regional/global category strategies; Consulting and escalating positioning issues which are not solved satisfactorily by the project team in a timely manner; Act as the primary contact between project teams to ensure that written guidelines and client policies are followed and/or required SME input is obtained throughout the process (eg, privacy, finance, international and domestic taxation, customs and trade, information security, systems quality, software asset management, etc.) Issue necessary modifications to clarify questions concerning such topics as specification changes, language ambiguities or clarification of contract clause; Manage multiple, complex projects independently with the ability to resolve complex negotiation issues in a timely manner, escalating as appropriate and push a deal through to execution; Responsible for oversight / QC of work product by team members; Ability to contribute to creation of Market Insights and capture procurement contracting best practice and industry trends, ensure that contract databases are kept updated and disseminate information appropriately; Manage projects within Accentures proprietary or client workflow tools to document each step of the contract formation process. Provide training and coaching to other contract specialists or category teams on legal review and interpretation.QualificationAny Graduation
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Project & Program Management
    Role Category: Technology / IT
    Role: Program Manager - Technology / IT
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Noida, Gurugram

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    Keyskills:   financial analysis contract management client management ms outlook procurement project management management skills market analysis sales strategic planning service delivery stakeholder management service delivery management business operations

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