Technical Specialist - Office 365
- Softline
- 4 - 6 years
- Delhi, NCR
- 4 years ago
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Job Description
Technical Specialist will work in services delivery role for customers managing the design and delivery of Cloud and/or Mobility solutions. Must have strong IT infrastructure and enterprise architecture knowledge, and must be skillful in developing enterprise level software and infrastructure solutions.
This role is highly customer focused, requires ability and willingness to travel and to be able to work in a growing organization.
Key Responsibilities:
- Must have worked on delivery projects for Microsoft cloud products and technology (Office 365, Azure, etc).
- Initiating the design, development and implementation of service levels required to increase customer satisfaction and resolve business process issues for the identified accounts.
- Managing projects on Microsoft On-premises products and technologies (Windows Server, Hyper-V, Active Directory, DNS, DHCP, PKI, Clusters, etc).
- Knowledge on Exchange Server, Skype for Business Server, System Center, SQL Server will be additional advantage.
- Co-ordinate with customers for better understanding of solution deployment.
- Adhere to processes and procedures laid down by the organization with respect to Service Delivery / Project Delivery.
- Ensures the success of deployments to customer, managing the planning and execution of contractual obligations.
- May be involved to provide input to develop solution offerings to meet business requirements.
- Participate in the architecture for client solutions and assist with client proposals and engage in project planning and solutions for the client - Working with pre-sales team to build a roadmap for every project.
Qualifications & Skills:
- A minimum of 4-6 years project delivery experience on Microsoft products echnologies.
- Strong knowledge on Microsoft cloud products and technology (Office 365).
- Strong knowledge on Microsoft On-premises products and technologies (Windows Server, Hyper-V, Active Directory, DNS, DHCP, PKI, Clusters, etc).
- Knowledge on Exchange Server, Skype for Business Server, System Center, SQL Server will be additional advantage.
- Microsoft Certification is expected for this position.
- Communicates effectively verbally including excellent presentation skills, communicates clearly in writing; strong relationship building skills.
The role, responsibilities and geographical focus will change and develop over time along with the company s rapid growth.
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: SoftlineLocation(s): Delhi, NCR
Keyskills: Business process Enterprise architecture Active directory DNS Presales Project planning Windows microsoft DHCP SQL
Softline
Designation:Deputy Manager SalesExperience:6 to 7 yrs(Relevant Industrial Experience is preferred)CTC:Up to 9.6 LPA( 6 LPA Fixed pay and up to 3.6 LPA Variable pay)Qualification:MBA/PGDM(Marketing), Any GraduateJob Description:Pre-Sales Handling.Training new Sales Executives.Negotiations and Closu...
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