Hiring B.e /bteq/bca Freshers For Tesco !!technical Support Officer @ Rivera Manpower

Job Description

HI Warm Greetings,

We Are Hiring!

You can call us /whatsapp and book your interview slots

chethana :7829336*** / Deepa : 9380300*** / Sheez :7829336*** /

We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates. If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you!

Key Responsibilities:

• Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.)
• Resolve issues related to software installation, system configuration, and performance
• Deliver excellent customer service by communicating effectively and addressing client concerns professionally
• Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps
• Log and document all technical issues in ticketing systems and escalate complex issues when necessary
• Provide step-by-step instructions to customers to resolve technical problems
• Ensure a high level of customer satisfaction through timely issue resolution

Skills & Qualifications:

• Graduate in any discipline (freshers are welcome)
• Strong knowledge of Microsoft technologies (Windows, Office, etc.)
• Excellent oral and written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving and troubleshooting abilities
• Willingness to work in shifts

Why Join Us?

• Competitive salary package
• Growth opportunities within the company
• Training and development programs
• A supportive and collaborative work environment

Regards,

Sheez :7829336***

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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