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Aws Cloud Support Engineer @ Solugenix

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 Aws Cloud Support Engineer

Job Description

Job Title : AWS Cloud Support Engineer
Location : Hyderabad/Bangalore
Position : Full Time
Required Experience : 4+ Years
Timings : 24/7 Rotational Shifts

Key Responsibilities:

  • Perform advanced troubleshooting for AWS services and cloud-based applications.
  • Lead incident resolution and service request fulfillment, ensuring minimal downtime.
  • Improve and maintain SOPs for AWS cloud operations.
  • Monitor and manage AWS services such as EC2, EKS, S3, RDS, Elastic Load Balancing, Auto Scaling, and AWS Lambda.
  • Manage and optimize AWS monitoring tools (CloudWatch, Splunk, Datadog).
  • Implement AWS networking solutions, including VPC, security groups, and ACLs.
  • Support infrastructure automation and deployment using Terraform, Ansible, or Kubernetes.
  • Ensure AWS security best practices and compliance.
  • Provide technical support and mentorship to junior team members.

Required Skills & Qualifications:

  • Strong expertise in AWS cloud services, including compute, storage, and networking.
  • Experience managing AWS Identity and Access Management (IAM) roles and policies.
  • Familiarity with ITSM tools like ServiceNow for incident tracking and reporting.
  • Hands-on experience with AWS networking, security, and automation.
  • Experience with at least three of the following: Kubernetes, Harness, Kafka, Jenkins, GitHub, Docker, Ansible, Terraform.
  • Strong foundational skills in cybersecurity, CI/CD methodologies, and AWS cloud operations.
  • Familiarity with ITSM tools, preferably ServiceNow.
  • Excellent problem-solving and communication skills.
  • Ability to work effectively in a remote, multi-cultural team environment.
  • Fluent in English, both written and spoken.
  • Bachelors degree in computer science, Information Technology, or related field.

Preferred Qualifications:

  • Certifications such as AWS Certified Solutions Architect, AWS SysOps Administrator, AWS Developer, Kubernetes or ITIL is a plus.
  • Proficiency in automation tools such as AWS CloudFormation, Ansible, Terraform, Kubernetes, and scripting languages like Python.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Cloud System Administration
Employement Type: Full time

Contact Details:

Company: Solugenix
Location(s): Hyderabad

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Keyskills:   Terraform AWS Cloud Ansible Splunk Datadog Kubernetes

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