Gce Atlas Devops Senior Consultant
- SAP
- 9 - 14 years
- Bengaluru
- 8 months ago
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Job Description
We are looking for a highly skilled IT DevOps Technical Senior Consultant with a strong financial background, expertise in IT development, and experience in software testing and DevOps environments. This role requires a deep understanding of SAP FI, S/4HANA Private Cloud, and customer lifecycle automation within ATLAS (Automation of Customer Lifecycle across SAP). The selected candidate will play a crucial role in technical validation, root cause analysis, and process optimization while working closely with cross-functional teams to enhance product development and business operations.
Key Responsibilities
As part of the GCE ATLAS Customer Care team , which is an operations team supporting customer onboarding into ATLAS, you will:
- Primarily focus on Quality of Balance Statement created, drive improvement, create user stories related to Balance Statement.
- Leverage expertise in SAP FI or financial domains to support business requirements.
- Define and document requirements for the development of the ATLAS Balance Statement (PCE Packaged) collaborating closely with the development team to ensure successful implementation.
- Prioritize features and functionalities within the workstream, aligning them with overall strategy, business needs, and customer expectations.
- Create and refine user stories along with detailed acceptance criteria for effective sprint planning and execution.
- Manage internal dependencies within the stream and provide regular updates on cross-stream dependencies to ensure seamless coordination.
- Lead end-to-end initiatives to streamline operations.
- Identify automation opportunities in standard operating procedures.
- Perform deep technical analysis and root cause identification across customer onboarding, ITSM, and financial data domains.
- Validate processes from contract signing to customer offboarding in ATLAS.
- Collaborate with development teams to define user stories and prioritize new functionalities.
- Align ATLAS capabilities with financial and operational business needs.
- Engage with all ATLAS stakeholders across ECS and not limites to Sales, ATLAS IT Developers, Product Owners,
- Analytical and Problem-Solving: Exceptional ability to analyze complex issues, identify root causes, and implement effective solutions.
- Communication: Excellent written and verbal communication skills, with the ability to explain technical findings clearly to both technical and non-technical audiences.
- Scripting and Automation: Proficiency in Shell scripting, Python, and/or other scripting languages. Experience with Infrastructure-as-Code tools like Ansible, Puppet, Chef, or Terraform.
- Cloud Infrastructure: Experience with AWS, Azure, or GCP, including core service
Technical Validation Process Improvement:
- Understand S/4HANA Private Cloud adoption and its integration with ATLAS.
- Validate the end-to-end process from contract signature to customer offboarding in ATLAS.
- Identify and address technical gaps in the ATLAS tool by collaborating with Sales, ATLAS IT, and GCE Ops.
Operational Support Data Analysis:
- Perform technical data analysis across multiple domains, including balance statements, customer onboarding, ITSM, and data quality.
- Identify trends and root causes across different units to drive permanent solutions.
Development DevOps Integration:
- Collaborate with development teams to define and prioritize user stories and functionality.
- Ensure seamless implementation of new features and process improvements.
- Work in a DevOps environment, optimizing deployment processes and automation.
Financial Business Process Optimization:
- Leverage expertise in SAP FI or financial domains to support business requirements.
- Drive the development lifecycle, overseeing the successful delivery of value in the designated workstream area.
- Act as a key liaison between IT Product Management and development teams, ensuring end-to-end requirements are well-defined and aligned with Product Owners, particularly for Customer Self-Service in ATLAS.
- Define and prioritize enhancements for the ATLAS Balance Statement and work with development teams for product success.
- Align product functionality with business objectives, including deal management, renewals, decommissioning, and change processes .
Stakeholder Collaboration Communication:
- Work closely with business stakeholders, IT teams, and product owners to align system capabilities with financial operations.
- Facilitate cross-stream alignment within the ECS ITSM transition project and ensure business requirements are met.
- Ensure effective communication and decision-making to enhance product development and operational efficiencies.
Required Skills Qualifications
- Strong cloud-native development experience, particularly in SAP FI and BTP.
- Proficiency in SAP Cloud Application Programming (CAP) using NodeJS/TypeScript (Java experience is a plus).
- Expertise in full software development lifecycle from design and implementation to testing and deployment.
- Familiarity with Agile methodologies (SAFe), DevOps, CI/CD pipelines, and tools such as Git, TeamCity, Jenkins.
- Strong understanding of distributed systems, data processing frameworks, and cloud-native architectures.
- Ability to debug, troubleshoot, and perform root cause analysis in complex environments. IT Operations and DevOps environment.
- Proficiency in the SAP BASIS, installation, upgrades and System administration
- Good understanding of operational aspects (Application or Technical) of SAP solutions.
- Good understanding of SAP System Architecture, SAP solutions (releases, platform interdependencies etc.)
- Good understanding of capabilities of at least one Hyperscaler (AWS; MS Azure or GCP)
- Knowledge on SAP Basis, SAP Administration, SAP
- Expertise in full software development lifecycle from design and implementation to testing and deployment.
- Familiarity with Agile methodologies (SAFe), DevOps, CI/CD pipelines, and tools such as Git, TeamCity, Jenkins.
- Strong understanding of distributed systems, data processing frameworks, and cloud-native architectures.
- Experience in containerization (Docker/Kubernetes) and infrastructure automation.
- Ability to debug, troubleshoot, and perform root cause analysis in complex environments.
- Strong analytical mindset and problem-solving skills with a proactive approach.
- Ability to drive technical discussions, influence stakeholders, and serve as a center of excellence.
- Strong analytical mindset and problem-solving skills with a proactive approach.
- Ability to drive technical discussions, influence stakeholders, and serve as a center of excellence.
Preferred Qualifications
- Experience with ServiceNow, Jira, or similar ITSM tools.
- Understanding of financial reporting and compliance processes.
- Prior experience in Agile product development and cloud-based service management.
Educational Background
- Bachelor s or Master s degree in Finance, IT, Computer Science, or a related field.
- Minimum 9 years of experience in IT development, software testing, and financial systems.
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: DevOps - OtherEmployement Type: Full timeContact Details:
Company: SAPLocation(s): Bengaluru+ View Contact
Keyskills: Service management Data analysis Automation Financial reporting Process improvement Analytical Data processing IT operations Analytics Business operations
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