Admission Counsellor @ Mitr Hr Solution

Job Description

We are having an urgent requirement for Admission Counselor.

Please find below the details:

Location - Noida

No. of position - 2 (Team Leader / Associate)

CTC - Upto 6 Lacs

Exp - 1-5yrs

Job Responsibilities:

• Supervise assigned team members and ensure client deliverables are met within the established timelines.
• Responsible for ensuring productivity targets (Daily/Weekly/Monthly/Quarterly/Yearly) are achieved.
• Create and maintain daily incident reports for all possible scenarios based on historical trends.
• Conduct daily team meetings, pre and/or post shift Train, coach, and mentor associates per process requirements.
• Handle escalation calls on an as needed basis and help associates to learn on-the-job Remote monitor and side jack with associates to provide real-time coaching and mentoring.
• Conduct constant 1:1 meetings with associates to provide feedback and motivation.
• Conduct constant group review meetings to discuss team performance and areas of opportunities and improvement.
• Maintain and conduct monthly performance review sessions with all associates.

Interested candidates can contact on the below mentioned details:

Priyanka

pr*******b@mi***r.com

9901232***

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