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Delivery Operations Manager - L1 @ Wipro

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 Delivery Operations Manager - L1

Job Description

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
 About The Role  _x000D_The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance.
 ? _x000D_
  • Role description
  • Driving BU initiatives across the entire spectrum of internal operations.
  • Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers.
  • Executing the above guidelines/strategies to better adherence to business processes.
  • Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.
  • Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes.
  • Execute cost benefit interpretation of internal programs.
  • Mentoring, managing and leading the sales operations team. Competencies
  • Ability to work collaboratively across business functions and leadership role.
  • Ability to negotiate within a matrixed organizational structure.
  • Strong Program Management experience
  • Ability to manage and lead to connect with senior management team
    •  ? _x000D_Education and Experience- Previous program management and business operations exposure.
  • Should have strong execution & analytical skills.
  • Education qualifications - Engineer / MBA. team.
  • Ability  ? _x000D_ ? _x000D_
    Mandatory Skills:
  • Service Desk Management_x000D_. Experience8-10 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

    • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Operations
    Role: Operations Manager
    Employement Type: Full time

    Contact Details:

    Company: Wipro
    Location(s): Hyderabad

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    Keyskills:   sales operations operations management service desk program management sales project management logistics management warehouse management delivery operations service delivery management business operations inventory management

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