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Customer Service Associate ( Email/Chat Support ) @ orcapod

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 Customer Service Associate ( Email/Chat Support )

Job Description

Required : Freshers


Qualifications:

Any bachelors Degree.

Proven experience in customer service, preferably in the e-commerce sector.

Excellent written communication skills with strong attention to detail.

Ability to handle multiple customer inquiries simultaneously and efficiently.

Proficiency in using email and chat support software.

Strong problem-solving skills and a customer-centric approach.

Ability to work independently as well as in a team environment.

Familiarity with e-commerce platforms and processes is advantageous.


Please call Naveen 9962331*** for more Info


Regards

Naveen

9962331***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Forbes Global
Location(s): Hyderabad

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Keyskills:   Customer Service Blended Process Inbound Voice Process Email Support Domestic Voice Process US Voice Process Chat Process

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₹ 2.5-4.25 Lacs P.A

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orcapod

Company Details: Orcapod is an IT industry-focused Staffing & Recruitment company founded by senior industry professionals coming from reputed international companies. Orcapod has a top-class client base in the Indian IT industry. Orcapod is a fast-growing organization and has operations in Ban...