Job Purpose :
The role incumbent will be responsible for managing and monitoring Debt Management for allocated portfolios for the location
Collection Infrastructure :
- Formulate strategy for front end, mid bucket & hard bucket recovery Collection & periodic reviews with field team for performance improvement
- Collection agencies empanelment & performance monitoring based on requirement.
Analytics & Automation :
- Assignment of target & projections.
- Analyse & provide early warning indicators to Credit & FCU, based on collection feedback & delinquency performance
- Automation of collection processes
Legal Collection :
- Support Advocate & Legal counsel empanelment
- Oversight and Regular monitoring of legal action & its performance
- Support enforcement agency empanelment (for SARFAESI execution) & performance monitoring.
- Assist in Legal collection strategy for collection performance improvement
Process & Compliance :
- Adherance to Collection policy and processes
- Implement & improve collection processes such as payment reconciliation & statutory compliance
- Handling internal & external collection audits