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Assistant Manager - BFS Direct, Credit and Operations, Operations @ Bajaj Finance

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 Assistant Manager - BFS Direct, Credit and Operations, Operations

Job Description

 JOB DESCRIPTION 
Job Purpose
"This position is open with Bajaj Finance Limited"Duties and Responsibilities
  • Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned.
  • Daily cash collection / updating and deposition.
  • Preparing daily cash collection report and sending the same to HO.
  • Checking and updating agency collection.
  • Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level.
  • Coordinating with HO/TCS to solve the customer query with in TAT
  • Reporting of location cash and customer service details on daily basis.
  • Cross selling the insurance and other products to walk in customers.
  • Collecting customer feedback about our service and products.
    Also in some location Credit person is handling the LC responsibility too.
  • Branch admin related works to be done with the help of admin manager as per company policy and requirement.Required Qualifications and Experience
    Capable of interacting with customer and collection agency.
    - MBA with 0 - 3 years of relevant experience.
    - Has worked with reputed Bank/Financial Institution in Consumer Financing.
    - Positive attitude and team player. Skills  SKILL 
    Skills as per JD  Minimum Qualification 
    Others
  • Job Classification

    Industry: Investment Banking / Venture Capital / Private Equity
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Operations
    Role: Operations Manager
    Employement Type: Full time

    Contact Details:

    Company: Bajaj Finance
    Location(s): Jodhpur

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    Bajaj Finance

    Bajaj Finance Limited