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Customer Support Executive-eXs @ Elevate X solutions

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 Customer Support Executive-eXs

Job Description

    job title: customer support executive electric vehicle process

    lob: electric vehicle process (us)
    location: udyog vihar, sector 18, gurugram
    work mode: work from office
    work days: 5 days a week (majority night shift as per us hours)

    job overview:
    we are looking for customer support executives with excellent communication skills in english to handle customer queries for an international electric vehicle process.

    key responsibilities:
    handle customer queries related to electric vehicles and services
    provide high-quality customer support via voice and written communication
    maintain accuracy and professionalism while resolving customer concerns
    ensure adherence to company guidelines and service standards
    required skills & qualifications:
    education: graduate (mandatory)

    experience:

    6+ months experience in international bpo (preferred)
    strong understanding of customer handling and query resolution
    communication:

    excellent english communication skills (b2 or c1 level)
    typing speed: minimum 35 wpm with 90% accuracy
    soft skills:

    strong problem-solving and interpersonal skills
    ability to handle customer concerns with patience and professionalism
    compensation & benefits:
    salary: up to 29,000 ctc (24,669 in hand)
    shifts: 24/7 rotational shifts (majority night shifts as per us hours)
    facilities:

    both-way cab services provided
    one-time meal for candidates

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive-eXs

Contact Details:

Company: Elevate X solutions
Location(s): Noida, Gurugram

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Keyskills:   phone etiquette call management problem sensitivity time management international voice process communication skills

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Elevate X solutions

Company DetailsElevate X Solutions is a recruitment firm that specializes in connecting businesses with top-tier talent across various industries. We are dedicated to helping organizations scale their human capital efficiently while ensuring candidates are placed in roles where they can excel. O...