WiFi Operations
- SAP
- 7 to 11 Yrs
- All India
- 2 months ago
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Job Description
- Skills: WLAN configuration, WiFi operations, ServiceNow, HPSM, Analytical Skills, CWNA, 802.11 standards, CCNA, WiFi Operations Lead Job Title: Wi-Fi Operations Lead Job Location: Mumbai Experience Level: 7 to 10 years Job Summary We are seeking an experienced Wi-Fi Operations Lead to oversee and manage the day-to-day operations of Wi-Fi services. The ideal candidate will have hands-on expertise in WLAN configuration, 802.11 standards, and experience with network monitoring and ticketing tools. This role focuses on ensuring optimal Wi-Fi performance, reliability, and customer satisfaction. Key Responsibilities Manage and lead Wi-Fi operations to ensure high availability and performance of services. Configure and troubleshoot WLAN systems based on 802.11 standards. Oversee ticketing and incident management using tools such as ServiceNow and HPSM. Monitor network performance using industry-standard network monitoring and management tools. Ensure compliance with organizational and industry standards for Wi-Fi services. Provide timely resolution of Wi-Fi-related incidents and issues to maintain high customer satisfaction. Collaborate with cross-functional teams for upgrades, patches, and enhancements to Wi-Fi infrastructure. Qualifications And Skills Educational Background: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. Certifications: CWNA, CWNP, CCNA, CCNP, or other relevant network certifications. Technical Expertise: Strong knowledge of WLAN configuration and 802.11 standards. Familiarity with ticketing tools such as ServiceNow and HPSM. Hands-on experience with network monitoring and management tools. Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Preferred Skills Prior experience in leading WiFi operations in a large-scale enterprise environment. Knowledge of emerging technologies and trends in WiFi and networking. Proficiency in troubleshooting and root-cause analysis for network issues. What We Offer Competitive salary and benefits package. Opportunity to work in a collaborative and innovative environment. Career growth opportunities and professional development,
Employement Category:
Employement Type: Full timeIndustry: IT - Hardware / Networking
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: WiFi Operations
Contact Details:
Company: JioLocation(s): All India
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Keyskills: ServiceNow HPSM Analytical Skills CWNA CCNA
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