Deputy Manager
- Focuson Interior
- 7 Positions
- Bengaluru
- 8 months ago
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Job Description
- Experience of handling customers over verbal and non-verbal.
- Facilitate smoother relationship between customer and business.
- Metrics Driven Should be able to monitor and provide various metrics to management and ensure everything is going fine.
- Should be able to get into detail as and when required.
- Passion towards futuristic goal setting.
- Process Management Understand and enhance process
- Understand the process and generate requirements for automation.
- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner. Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Team Building
- Effective and clear communication skills
- Must have Analytical Skills
- Decision Making
- Crisis Handling
- Multi-Tasking
- Problem Identification with clear action point
Job description :
We are looking for an experienced Customer Service Manager to provide excellent customer service. The goal is to run in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
To provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
To qualify for the role, the ideal candidate will have proven experience working in a customer service position, with excellent knowledge of the latest industry trends and techniques. In addition to being an excellent communicator (written and verbal), will demonstrate strong leadership and interpersonal skills.
Objective of the role :
Responsibilities :
Required Skills/Abilities :
Interested Candidates can forward their updated resumes to hidden_email
Contact through Yuvasri - hidden_mobile
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: Deputy ManagerContact Details:
Company: Staunch Hiring For MaxLocation(s): Bengaluru
Keyskills: branch banking insurance sales finance casa sales
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Focuson Interior
FocusOn Interior Decorators Pvt. Ltd. was established in Gurgaon, Haryana, India in 2017, as a small sized interior fit out set up. Since then, we have established ourselves as one of the leading turnkey fit-out solution providers nationwide. This success is driven by a design philosophy that conn...
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