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Walk-In Interview- Fresher Hiring For Chat & Email | Jeevansathi.com | @ Info Edge

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 Walk-In Interview- Fresher Hiring For Chat & Email | Jeevansathi.com |

Job Description

Hi,


Jeevansathi.com is hiring for the role of Customer Service (Chat & Email process) for Noida location.


Roles & Responsibilities:


  • Handle client queries through chat and email. Good typing speed required
  • Adhere to the Service Level Agreement (SLAs) / Schedule Adherence
  • Address customer complaints in a timely, compassionate and patient manner
  • Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction
  • Create customer satisfaction and delight by solving product related queries timely

Skill Sets Required

  • Must have excellent oral and written communication skills
  • Ability to work independently and under pressure.
  • Ready to take challenges / initiatives.
  • Good interpersonal skills
  • Solution oriented with effective problem-solving skills

Note: 0-6 months of experience will be preferred


Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins

Contact Details:

Company: Info Edge
Location(s): Noida, Gurugram

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Keyskills:   Customer Service BPO Customer Relationship Email Support Customer Support Non Voice Process Chat Support Fresher Hiring Email Process

 Fraud Alert to job seekers!

₹ .5-4 Lacs P.A

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Info Edge

Please find below the brief synopsis about the company profile - Kredent InfoEdge is one of the most prominent names in the fintech and edutech market ecosystem. We want to be the major catalyst for financial inclusion in India by focusing on learning and analytics using technology. We have ...