CyberArk PAM Developer - Ansible/PowerShell @ Firstcall Hresource

Job Description

Client : Wipro (Permanent)

Experiance : 8 to 15 years
Location : Bangalorer/Pune/Hyderabad
Interview will be there at 29_05_2021, (Saturday)
Role : CA PAM system admin & L3 administration

Responsibilities :

- Assistance & initiate Break Glass scenarios as needed.
- Co-ordinate with Network/OS/Infra stakeholders for issue resolution
- Troubleshooting issues and failures
- Handle 2nd level escalations
- Impact analysis and resolution of defects.
- Produce the reports analysis and defect report using Visa's standard reporting template.
- Rebuild/Recovery support.
- Review and update lifecycle documents, SOP and release checklist.
- Patch updates and minor enhancements
- Support and coordinate for DR exercise
- Problem and change management
- Support Various PAM prod clusters
- Global Prod- BRP- NCC- AWS
- The support will be provided in a 16X7 model during US and India hours.
- Support incidents or user incidents or System Generated incidents (mostly P3 and P5) for system health such diskspace & CPU.
- Troubleshooting and updating SOPs/runbooks
- CRQ - Average 1 CRQ / week.
- Deploy Vendor Hot Fixes & Patching Install in lower env
- Reproduce issue in lower environment.
- Work with vendor on product issues.
- Administration & BAU Support of Jumps server administration and troubleshooting (Windows and Unix jump servers).
- Roaming profile management / Folder-redirection/ MS- Distributed
- File System (DFS) Windows & Linux
- Administration Software Installation on JS (all environments).
- Develop & production deployment of scripts for automatic deployment (PowerShell, shell, ansible, etc.) through AD GPO.

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Keyskills:   file system impact analysis issue resolution reports analysis change management server administration software installation production deployment p3 aws sop env unix linux vendor windows ansible roaming scripts