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Site Security Facilitator @ IntouchCX

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 Site Security Facilitator

Job Description

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About the Job

We are looking for a Site Security Facilitator who will manage and ensure compliance with our client contractual requirements and participate in client audits.

As Site Security Facilitator, You Will



  • Understand implement the responsibilities and measures described in the client partner contract

  • Responsible for functional testing and commissioning of security equipment at the site

  • Complete sets of owners operation and maintenance manuals and other information necessary for use and upkeep of the physical security system

  • Safeguard people, data and assets through validation of client partner global policy compliance and identification of gaps

  • Drive accountability through increased awareness and understanding of risks associated with physical security gaps

  • Educate and inspire other key site stakeholders to recognize and own compliance with Global Security Standards

  • Complete initial training in-house and complete annual refresher training afterwards

  • Complete all other security-oriented training administered by the partner

  • Serve as a resource for other employees, and partner with Learning and Development to ensure all employees complete requisite training

  • Ensure site performance meets and/or exceeds the standards and SLA s set forth by the client partner Compliance team, policies, standards, and guides

  • Ensure the on-time completion of all Corrective Action Plans (CAPs), and delivery of requisite support to client partner as evidence of completion

  • Provide proactive notification to client partner Compliance and Vendor Manager in the event a project will not be completed before the assigned due date

  • Responsible for mitigating controls, if any, and communicate a revised timeline agreeable to client partner


As Site Security Facilitator, You Need



  • Graduate of any four-year course

  • Background in security is ideal but not necessary

  • Experience with client relationship management, and working with a compliance team

  • Knowledge of Information Security principles and practices

  • Highly conversant and able to properly interact with client partners

  • Good sense of auditing, security, and compliance skills

  • Strong interpersonal skills, maturity motivation to work effectively across other teams

  • Must demonstrate a keen understanding of security as a business enabler

  • Ability to build relationships work in a team atmosphere

  • Excellent communication skills, both verbal and written

  • Availability for work after normal work hours is required on-call availability (must be based near the site)

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Job Classification

Industry: BPM / BPO
Functional Area / Department: Security Services
Role Category: Security Officer
Role: Ex-Serviceman Unarmed Security Guard
Employement Type: Freshers

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Training Interpersonal skills Compliance Client relationship management Information security Functional testing Physical security Security Facilitator Auditing

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...