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Customer Relationship Officer-Jalandhar @ Csb Bank

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 Customer Relationship Officer-Jalandhar

Job Description

Job Purpose

Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customers financial requirements.


Functional Responsibilities

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

Informing customers about bank products and services

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Keeping a clean, organized work area and a professional appearance

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Customer Relationship Officer-Jalandhar

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Keyskills:   lead generation cross selling sales customer service

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Csb Bank

Welcome to the CSB Bank. Incorporated in 1920, CSB is one of the pioneers of the banking industry in India. With a very progressive work environment and an increasingly youthful employee demographic, joining CSB will give you space and opportunity to flourish.