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Collection Team Lead @ Teleperformance

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 Collection Team Lead

Job Description

Greeting from Teleperformance...!


Looking for immediate joiner

Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably.

Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process

Salary upto 4 LPA

Loangauges: English, Telugu, Kannada, Tamil & Malayalam


Contact HR:- Yamanur K- 9449900*** or WhatsApp your CV. ya*************i@te****************s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills:   Team Handling Collections Process Collection Management Banking Collection Bfsi Debt Collection Credit Card Collection Loan Collection Team Leading Debt Recovery Credit Collection Tele Collection

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₹ 2.5-4.5 Lacs P.A

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Teleperformance

https://www.teleperformance.com