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Bpo : Bulk Hiring : Customer Service : Chennai: 4.5 Lpa : Apply Now @ Leading BPO

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 Bpo : Bulk Hiring : Customer Service : Chennai: 4.5 Lpa : Apply Now

Job Description

We Are Hiring For Customer Support Role With Leading ITES Company. (Immediate Joining)


Language: Proficient in English (Read + Write + Speak )


Roles and Responsibilities

  • Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
  • Provide accurate information about products/services to customers through various communication channels (phone, email, chat).
  • Identify customer needs and escalate complex issues to senior team members when necessary.
  • Maintain records of all interactions with customers using CRM software.
  • Meet performance targets set by the company for quality metrics such as first call resolution rate, handle time, abandon rate etc.

To Apply WhatsApp 'Hi' @ 9151555*** and Follow the Steps Below:


a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60)

b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Leading BPO Company
Location(s): Chennai

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Keyskills:   Cognizant Customer Service IBM Tech Mahindra International Voice BPO Inbound Process Blended Process Email US Voice US Shift Process UK Shift Voice Support Outbound Calling HCL Customer Support Upselling Technical Support Domestic BPO ITES Voice Capgemini International BPO

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₹ 2.5-4.25 Lacs P.A

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