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Senior Manager Data Scientist @ Sutherland

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 Senior Manager Data Scientist

Job Description


Greetings from Sutherland!


We are hiring for a Senior Manager - Data Science. This is a 5 day remote working role with 3pm-12 am shifts. This role would also involve occasional travel(Global & Domestic). Please see below the job description and qualifications required for the same.


Job Description

  • Collect data from various sources like Analytics tools, CRM, Survey, Monitoring, etc.
  • Thoroughly clean and prune data to discard irrelevant information
  • Explore and examine data from a variety of angles to determine hidden weaknesses, trends and/or opportunities
  • Conduct undirected research and frame open-ended industry questions
  • Employ sophisticated analytics tools and statistical methods to build efficient descriptive, diagnostic, and predictive models like trends, RCA of opportunities, prediction of KPIs, and employee behaviour like attrition
  • Prescribing solutions, process changes, employee profiling, training / coaching needs, etc.
  • Devise data-driven solutions for the business challenges
  • Communicate predictions and findings to management through effective data visualizations, reports and presentations
  • Measure the effectiveness of actions like training, coaching, etc.
  • Recommend cost-effective changes to existing procedures and strategies
  • Work in a collaborative manner with stakeholders Managers and Supervisors in various departments to collect data and implement changes that are required.
  • Keep the Management updated about the Transformational initiatives and their effectiveness

Qualifications

  • Graduate in any field
  • 10+ years of overall experience in IT/ ITES industry supporting clients from different verticals
  • Strong analytical ability with good knowledge of data mining, data visualization and statistical tools and methods
  • Ability to build effective models for data analysis and analytics
  • Excellent Project management skills with ability to create and execute action plans while working with multiple stakeholders
  • Effective communicator with experience in interacting with stakeholders internally and externally
  • Experience with Digital tools and Transformation technology
  • Have a good understanding of the industry verticals & processes, customer service, and experience in customer handling role
  • Highly driven professional and a self-starter
  • Strong written and verbal communication and interpersonal skills, and client facing experience
  • Possess strong planning, organizational, and execution skills. Be collaborative and display professionalism and initiative while handling multiple projects and programs concurrently
  • Attention to detail

Job Classification

Industry: BPM / BPO
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Manager - Data Science
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Chennai

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Keyskills:   Machine Learning Data Science Aws Sagemaker Microsoft Azure Python Google Analytics Ibm Watson Analytics ML Ops Microsoft Fabric Snowflake Microsoft Azure Machine Learning AWS

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₹ 0-40 Lacs P.A

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...