SITEL is Hiring for International Voice
- Sykes
- 0 to 4 Yrs
- Mumbai
- 10 months ago
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Job Description
We have come to you with a chance to work with one of the most reputed companies. Hiring for International Voice Process To Apply Contact: HR Zaki khan hidden_mobile Job Title: Customer Service Executive Company Overview: Our company is a leading provider of [industry/sector] solutions, dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to providing top-notch service and support to our valued customers. As we continue to grow, we are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. Job Summary: As a Customer Service Executive, you will play a pivotal role in ensuring customer satisfaction and fostering positive relationships with our clients. You will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service throughout the customer journey. Your strong communication skills, problem-solving abilities, and customer-centric approach will be critical in delivering a seamless customer experience. Responsibilities: 1. Handle inbound customer inquiries through various channels, including phone, email, chat, and social media, providing timely and accurate responses. 2. Proactively reach out to customers to address any concerns or issues and ensure their needs are met. 3. Resolve customer complaints and escalations, investigating issues and finding effective solutions to ensure customer satisfaction. 4. Provide product information, technical assistance, and troubleshooting support to customers, guiding them through the resolution process. 5. Maintain a high level of product knowledge to address customer inquiries and provide accurate information and recommendations. Candidates should be available for immediate joining. Please WhatsApp your cv to hidden_mobile Salary = 18,000 - 22,000 HR Zaki khan hidden_mobile {CALL OR WATSAPP} WE HAVE MORE OPENINGS FOR NON-VOICE AND NON TECHNIAL PROCESS AS WELL CONNECT FOR MORE DETAILS.Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: SITEL is Hiring for International Voice
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Keyskills: international bpo cse voice process bpo bpo voice bpo non voice customer service representatives international call center voice support csr
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