Job Summary We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. Duties Serve as the first point of contact for customers via phone, email, and in-person interactions Assist customers with inquiries, product information, and issue resolution Manage and update customer accounts and records Coordinate with other departments to ensure timely resolution of customer concerns Maintain a high level of professionalism and customer service at all times Utilize computer systems to track, gather information, and troubleshoot customer issues Experience Previous experience in customer service or a related field is preferred Proficiency in computer applications and software Strong communication skills both verbal and written Excellent time management and organizational skills Ability to multitask and prioritize workload effectively Experience with administrative tasks such as calendar management, filing, and proofreading is a plus Freshers are welcome to apply Job Type: Full-time Schedule: Day shift Experience: Customer service: 1 year (Preferred) Ability to Commute: Malibu, CA 90265 (Preferred) Ability to Relocate: Malibu, CA 90265: Relocate before starting work (Required) Work Location: In person,
Employement Category:
Employement Type: Full time Industry: BPO / Call Center Role Category: Not Specified Functional Area: Not Specified Role/Responsibilies: Receptionist/Customer Service
Contact Details:
Company: Nika Online PVT LTD Location(s): All India