Ground Staff
- STAR CALLS
- 1 Positions
- Lucknow
- 8 months ago
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Job Description
- Greeting and welcoming passengers, and responding to questions.
- Checking in baggage.
- Making reservations.
- Selling airline tickets.
- Stocking aircraft with refreshments.
- Cleaning aircraft after flights.
- Assisting disabled passengers and those with small children.
- Providing information to passengers.
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.
To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
Ground Staff Responsibilities:
Employement Category:
Employement Type: Full timeIndustry: Aviation / AirlineRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Ground StaffContact Details:
Company: STAR CALLSLocation(s): Lucknow
Keyskills: ground staff activities hospitality ground handling hospitality management airline management
STAR CALLS
This involves various tasks such as checking baggage, providing information, assisting with boarding procedures, and ensuring safety protocols are followed. Ground staff also coordinate with other airport departments, including security and maintenance, to ensure timely and efficient operations...
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