Technical Operations Engineer
- peppermint robotics
- 2 to 6 Yrs
- 1 month ago
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Job Description
- Overview As an operations executive, you will be working on the deployment, operations and service of Peppermint robots at customer locations and also overseeing demos across operational regions. You will be involved in the technical briefings from the engineering teams and learn about robotics with Peppermint. Location: Pune Qualification B.E. / Diploma Electronics or Mechanical in Electronics or Mechanical What The Work Looks Like Install, configure, and maintain company products or systems at client sites. Manage and execute operations and service of Peppermint Robots. Manage and execute service, preventive maintenance and technical support related queries for Peppermint customers. Perform and lead robot deployments and demo including programming, training & certification of customer staff. Provide detailed documentation and reporting about deployments, demos and maintenance + service plans according to KRAs. Ensure timely resolution while maintaining the highest level of quality support in every customer interaction. Adhere to safety guidelines and protocols while working on-site. Stay updated on product developments and industry trends to provide informed recommendations to clients. Document service activities, including troubleshooting steps, repairs performed, and parts used. Experience And Skills / Qualities We Deeply Value 2-5 Years of experience preferably in Industrial/Manufacturing/Electronics testing. Good Customer facing skills, ability to listen to the customer, assure them & document the same on company portal. Proven experience as a Service Engineer or similar role in the Automation, Robotics, Machine Manufacturing, Automobiles industry. Time Management skills, Problem Solving Skills, willingness to learn softwares related to the cleaning industry. Hold a valid and up-to-date drivers license. Willingness to travel regularly as part of the role in the territory. Skills: configuration,operations,documentation,robotics,customer service,technical support,installation and configuration,preventive maintenance,problem solving,customer interaction,maintenance,time management,periodic service,installation,
Employement Category:
Employement Type: Full timeIndustry: Engineering / Construction
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Technical Operations Engineer
Contact Details:
Company: Peppermint RoboticsLocation(s): Maharashtra,
Keyskills: configuration operations documentation robotics customer service technical support preventive maintenance problem solving customer interaction maintenance time management installation
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peppermint robotics
Peppermint is a robotics company based out of Pune (INDIA). Started in 2019 in SINE IIT Bombay. Peppermint Robotics has grown into a leader in commercial cleaning robots and has its operations across 5 countries. Peppermint Robotics has teams based out of its offices in Pune, Bangalore, Ahmedabad,...
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