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Hiring 4 Technical Support Engineer / Windows @ Rivera Manpower

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 Hiring 4 Technical Support Engineer / Windows

Job Description

HI WARM GREETING FROM RIVERA MANPOWER SERVICES


DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE SUBMISSION OF APPLICATION NOT ALLOWED.


(Candidates please call other numbers or SMS if in case the recruiters are busy)


For further details please contact below given numbers

SMITHA 8884777***
POORNA 8884444***
CHETHANA 7829336***
KARTHIK 8884496***


You can reach us through Social Media Plat form also


Whats app : 8884777***
Facebook : Riveramanpower
Instagram : Rivera manpower services

Roles and responsibilities

  • Opening, updating and reporting on customer cases opened through VxRail ticketing system.
  • Apply basic technical support skills to handle customer incidents and case resolution
  • Communicate technical issues to both internal and external customers quickly in a fast paced customer critical environment
  • Notify all necessary individuals of ongoing issues and problem resolution; share all knowledge of problem resolution
  • Understands technical communication structure and sometimes participate in virtual team training and product knowledge sharing meetings
  • Help to create and maintain eService applications such as Chat, Knowledgebase content, Support forums, etc.
  • Validate technical information and issues early warnings and shares information as needed.

qualification- Graduates / undergraduates
Experience - 1 year international voice process
sal upto - 3.6 lacs
timings - 9am to 9pm (window timings)

Required Candidate profile

* Candidates who are Freshers/Recent graduates or relevant experience can apply
*Possess good analytical skills - detail oriented
*Possess good communication skills, both oral and written
*Be familiar with Microsoft applications and working knowledge of MS excel
*Have a good attitude - should be committed to the work

Perks and Benefits

Salary Hikes / Incentives / Night shift allowances / Over-time allowances / Medical benefits also provided.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Rivera Manpower Services
Address: #8,SAMSUNG PLAZA,3RD FLOOR,BTM 2ND STAGE., BANGALORE, Karnataka - 560076,India
Location(s): Bengaluru
Website: https://www.riveramanpowerservices.in

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Keyskills:   technical technical support engineer tse networking system support it service desk system troubleshooting dell technical helpdesk tso technical support tsr ibm it helpdesk troubleshooting ccna

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₹ 3,00,000 - 3,50,000 P.A

Rivera Manpower

Rivera Manpower Services We are currently hiring for JP Morgan Chase/American Express/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / First Advantage / swiggy / tesco