Hiring For Customer Support Manager
- Divya Staffing
- 58 Positions
- Ahmedabad
- 8 months ago
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Job Description
We suggest starting your customer service manager job description with a marketing summary of your company. The summary should include strong reasons why your company stands out compared to its rivals and should get job seekers excited to apply. Anything that makes your organization special or unique needs to be emphasized here.
Customer Support Manager Responsibilities:
Manages customer service staff, communicates job expectations, and performs appraisals and job reviews.
Meets customer service financial objectives by forecasting requirements, prepares annual budgets, and schedules expenditures.
Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.
Implements production, productivity, quality, and customer-service standards.
Contributes customer service information and recommendations to strategic plans and reviews.
Audits customer service procedures and trends and determines system improvements.
Enforces company policies and procedures.
Determines customer service requirements by maintaining contact with customers and visiting operational environments.
Updates job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
Other Details
Salary-30,000/- to 50,000/-
Required Experience-0 To 2
Minimum Age-18
Requirements
Qualification Required-Diploma,Btech,M.tech,ITI,12th,All Graduate,HSC
Work Department-Operation,Relationship Manager,Customer Support Manager
Work Industry-IT,Banking,Finance,Education
Skills-Strong decision-making skills
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HR Placement Team
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Operations Management / Process AnalysisFunctional Area: Not SpecifiedRole/Responsibilies: Hiring For Customer Support ManagerContact Details:
Company: Divya StaffingLocation(s): Ahmedabad
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