Fields calls and respond to alerts. Addresses technical problems by following defined procedures.
Monitors applications and respond to incidents.Perform routine health checks and validations after changes or significant incidents.Follows defined procedures for incident resolution. Escalate to second level application or infrastructure support for new or high priority incidents.Identify opportunities to automate manual processes.Contributes to the achievement of team objectives
MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS
Bachelors degree in computer science or a related discipline, or equivalent work experience required0-3 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
Keyskills: Infrastructure support Analyst II Production Associate Financial services Application Support Analyst
BNYMellonInternationalOperations(India) PrivateLim ited BNY Mellon is an investments company with more than USD 33 Trillion assets under custody. We provide investment management; investment services and wealth management that help institutions and individuals succeed in markets all over the wo...