Student Coordinator
- Concepts Global Hiring
- 1 to 5 Yrs
- All India
- 2 months ago
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Job Description
- Job Role: Student Coordinator Sanjaynagar The candidate will play a crucial role in creating a positive and welcoming environment for students, parents, staff, and visitors. The candidate will be the first point of contact, responsible for providing exceptional customer service and ensuring smooth operations at the front desk. Location : #3, Postal Colony Layout 1st Main, Sanjayanagara, Bengaluru, Karnataka 560094 https://maps.app.goo.gl/32Qaa3t1mfbvhKiV6 Schedule : 6 days working ( Monday off ) Timings: Weekdays - 2:15 pm - 8:15 pm and weekends - 9:30 am to 6:30 pm Responsibilities: Front Desk Operations: Greet and welcome visitors, students, and parents in a warm and friendly manner. Answer phone calls, and inquiries, and provide accurate information about the center's programs and services. Manage appointment schedules and assist in coordinating meetings and events. Maintain a clean and organized reception area. Student and Parent Support: Register new students and guide them through the enrollment process. Assist parents in understanding and completing necessary forms and paperwork. Provide information on class schedules, fees, and program details. Address student and parent concerns or direct them to the appropriate staff member for further assistance. Administrative Tasks: Assist with all events/recitals organised by the institute. Handle textbook sales and maintain inventory of all SaPa properties. Perform general clerical duties, including photocopying, filing, and organizing documents. Assist with data entry and record keeping. Prepare and distribute correspondence, memos, and other communications as needed. Assist with inventory management and ordering of office supplies. Maintain teacher attendance. Assist in getting classrooms ready before the commencement of classes. Prepare class schedules. Preparation of room allocation charts. Customer Service Excellence: Provide exceptional customer service, ensuring a positive and professional experience for all visitors and stakeholders. Address customer inquiries, requests, and concerns promptly and courteously. Handle customer complaints or escalate them to the appropriate personnel for resolution. Seek opportunities to enhance the overall customer experience and provide suggestions for process improvement. Communication and Coordination: Maintain effective communication with staff, instructors, and other team members. Coordinate with instructors to ensure smooth transitions between classes and sessions. Collaborate with other departments to facilitate efficient operations and resolve any issues. Qualifications and Skills: High school diploma or equivalent; additional education or certification in customer service or related fields is a plus. Proven experience as a receptionist or in a customer service role. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to interact with diverse individuals. Proficiency in using computer applications and office equipment. Attention to detail and strong organizational skills. Ability to multitask, prioritize, and work efficiently in a fast-paced environment. Positive attitude, friendly demeanor, and a customer-centric approach. Job Type: Full-time Benefits: Health insurance Schedule: Evening shift Weekend availability Job Type: Full-time Benefits: Health insurance Schedule: Day shift Evening shift Weekend availability Work Location: In person Application Deadline: 25/08/2024 Expected Start Date: 01/09/2024,
Employement Category:
Employement Type: Full timeIndustry: Education / Training
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Student Coordinator
Contact Details:
Company: SaPa India Pvt Ltd.Location(s): All India
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Keyskills: Customer Service Data Entry Inventory Management Communication Coordination Receptionist
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