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Sr. Business Operations Analyst @ Orange Business

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 Sr. Business Operations Analyst

Job Description

As a member of the GAM team, you will contribute to the GAM operations; reporting activities, and process improvements, with a focus to increase efficiency and stakeholder satisfaction You will also assist in the other initiatives as identified during the preparation & implementation of GAM program changes in the future
Your key activities will include:
  • Applying the monthly GAM splits on the order and revenue bookings as per 1300+ global agreements
  • Perform variance analysis reviewing actual vs budgets and incorporate control measures to mitigate variances
  • Preparation of the order and revenue pre-GAM reports and calculation GAM transfers to evaluate the performance of the account, sales manager, country, customer, and other identified criteria
  • Assist in preparing the budget for OB entities, other BUs s, subsidiaries, mid-year budget updates, and other finance reports
  • Ensure all GAM agreements, transfers, and stakeholder queries are timely and accurately processed Follow-ups on the open cases to close & subsequent implementation in the upcoming period
  • Provide explanation on transfers applied, analyze trends & identify opportunities to automatize processes
  • Coordinate with the regional Finance and Operations teams to ensure timely completion of program activity in a fixed timeline
  • Suggest areas of process improvement Actively participate in automation, designing new systems, reviewing, repairing, maintaining, and testing to improve business process operations

Key Skills, Knowledge, and Abilities
  • Good Communication and transversal collaborative skills
  • Process management skills
  • Financial knowledge and budgetary process
  • Strong analytical and problem-solving skills
  • Good knowledge of Excel, PowerPoint, and other MS Office tools
  • Team worker
Dimensions
Financial
  • Strong data analytical bend of mind
  • Understanding and application of the record to report process, billing, and financial activities
  • Proven experience in the budget and forecasting process
Data and Automation
  • Proven record of digitalization/automation initiatives to gain operational efficiency



Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Orange Business
Location(s): Noida, Gurugram

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Keyskills:   Business process Automation Process improvement Analytical Billing record to report Forecasting Variance analysis Operations Process management

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Orange Business

Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.