Senior UX Writer / Content Designer
- Infogain
- 5 - 7 years
- Mumbai
- 9 months ago
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Job Description
What were looking for within the Product Design team are, we believe in a thoughtful, empathetic and user-first approach to everything we do. Our mindset is that of empathy and seeking to understand. As a team, we are looking for people who share our passion for making us giving a more prominent and engaging part of social reality at large. As such, we are looking for a strategically-oriented self-starter who will champion our values (imagination, courage, kindness, respect and generosity) and care about creating equitable and inclusive spaces for all.
Work locations: Bengaluru, Pune, Mumbai, Noida, Gurugram
Specific to this role, we are looking for:
- 5+ years of content strategy experience, or a combination of content strategy and content design/UX writing experience in a product-focused environment.
- Experience developing and implementing content strategies and/or communications strategies for different audiences.
- Adept at using language that is compelling, concise, and user-centred to simplify complex interactions, guide users through a digital experience, and increase product adoption and engagement.
- Experience writing for web and mobile products, and a variety of content formats including instructional support content, in-app guidance, push, and email notifications.
- Experience creating a content design system from scratch and initiating changes and additions to guidelines and terminology as needed.
- Excellent communication, presentation, and analytical skills; the ability to communicate and defend concepts clearly and persuasively across different audiences and varying levels of the organization with a diplomatic and open mindset.
- Ability to balance multiple work streams simultaneously.
- Proven ability to work independently and collaborate with cross-functional team in a fast-paced environment.
- Meticulous approach to documentation and organization.
- Experience using tools including Pendo, Chameleon, Appcues, Figma, JIRA, Confluence, Courier, Maze, Airtable, or similar tools.
- Knowledge of UX design principles and methodologies.
- Knowledge and application of on-page SEO best practices.
- Keen interest in AI and experience incorporating AI into content workflow.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content Management (Print / Online / Electronic)Role: Content Designer / StrategistEmployement Type: Full timeContact Details:
Company: InfogainLocation(s): Mumbai
Keyskills: content design Content Writing Instructional Design Content Development Ux Writing Ux Design Technical writer Chameleon Appcues Pendo Content Management Airtable Maze Courier
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Infogain
A global digital engineering company delivering technology solutions that accelerate business outcomes. It specializes in cloud, data, AI, and experience-led transformation for enterprises across industries.
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