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Customer Care Executive @ IGT Solutions

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 Customer Care Executive

Job Description

International Travel voice process Process: -

  • Customer Service Associate

Job Role: -

  • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
  • Maintain a high standard of service quality, adhering to customer service guidelines.
  • Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

  • Minimum HSC or equivalent; a Bachelor's degree is a plus.
  • Excellent communication skills in English, both verbal and written.

Salary: -

  • Fresher: 21K CTC
  • Experience: Upto 24K CTC

Extra Benefits: -

  • Performance Incentives.

Shift Time & Week Off: -

  • 5 Days working, Rotational shifts ,2 Rotational Week Off.

Transport Facility: -

  • Pick-up and drop available.
  • Contact no: 8805958***
  • Mail: ab***********a@ig*********s.com.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   International Voice Process Blended Process US Process Travel Process Excellent Communication In English International Process International BPO International Ticketing

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₹ 60,000-3 Lacs P.A

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IGT Solutions

Weikfeild I.T park , Block D 6th floor viman nagar ,behind Novotel hotel. Pune 411014 .