Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Migration Planning
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge.Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work-related problems.
- Provide timely and effective technical support to clients.
- Troubleshoot and resolve system or application issues.
- Collaborate with cross-functional teams to enhance system performance.
- Document and maintain technical support processes.
- Stay updated with the latest technology trends and best practices.Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Migration Planning.
- Strong understanding of cloud computing principles.
- Experience in implementing cloud migration strategies.
- Knowledge of cloud security and compliance.
- Good To Have Skills: Experience with cloud service providers like AWS or Azure.
Keyskills: Azure cloud migration strategies Cloud Migration Planning cloud computing AWS