Responds to Chats. Identify and assess customers' needs to achieve satisfaction. Properly escalate unresolved issues to appropriate internal teams. Provide prompt and accurate replies to customers.
Excellent communication in English (Written)
Proficient reading/comprehension skills
Should have great customer-handling skills
High level of acceptance & Basic knowledge of e-commerce
Basic PC Keyboarding skills, Basic knowledge of MS Excel, computer shortcuts
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Keyskills: chat process chat customer support
Nanu India is a recruitment and employment agency based in India. Company has been established in 2005.Our team offers high quality services to provide the best outcomes in the recruitment and employment of personnel from a diverse set of business sector.