Hiring for Cluster Operations Manager @ HR Globe Recruitment

Job Description

Dear Candidates,

Hiring for Cluster Operations Manager for Educational Sector Females Only

Designation : Cluster Operations Manager -Retail

Salary : 8 LPA to 12 LPA

Reporting to : Regional Operations Manager

Education : Graduate is a must, Masters degree(preferred)

Experience : 6-8 years managing operations of multiple centres in education / retail / hospitality is highly preferred. Candidates with experience in customer service / client servicing background can also be considered

Scope:

To manage all centres operations which includes staff, parents, vendors. Responsible for Profitability of the Centres. Span of control will be 8 to 10 medium to large retail centers

Main Responsibilities

Under minimal direction, she/he will be responsible for managing the overall OPERATIONS of the CENTRES assigned in the city. Centre Directors / Managers of each assigned centre will report to this position.

• Responsible for operational readiness of NEW centre roll-out.
• Responsible for operational efficiency & service delivery
• First point of contact for escalation from parents (customers)
• Accountable for the Quality & Service consistency of the cluster
• Coach the centre heads for individual development & quality of centre leadership
• Accountable for staff efficiency at centre level & overall retention rate of the cluster
• Co-Own revenue targets of cluster with business team

Competencies & Skill Set

Good Communication Skills; Service & Solution mind set; Self driven personality & team player; Live by personal Quality, Value & Ethics; Work with high career values; Respect "Diversity in workplace".

Interested candidate kindly send your updated cv in HR Globe Recruitment service <hidden_email> or can call onhidden_mobileSana Khan

 

Thanks and Regards
Sana Khan

Hr Head
HR Globe Recruitment service

hidden_email

 

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Education Management / Director / PrincipalPre-School / Day Care
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Cluster Operations Manager for

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Keyskills:   business alliances customer service client servicing hospitality cluster operations operations managing operation