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Hiring for Customer Service in general @ Careerpen Consultants

Home > Customer Service (Domestic)

 Hiring for Customer Service in general

Job Description

    Key Responsibilities

    • Customer Interaction: Handle customer inquiries and complaints via phone, email, chat, or in person, providing accurate information about products and services.

    • Issue Resolution: Identify customer issues, provide appropriate solutions, and follow up to ensure resolution.

    • Order Management: Assist customers with placing orders, processing returns, and managing product exchanges.

    • Record Keeping: Maintain detailed records of customer interactions, transactions, comments, and complaints.

    • Collaboration: Communicate and coordinate with internal departments as necessary to resolve customer issues.

    • Feedback Collection: Gather customer feedback and provide insights to improve products and services.

Employement Category:

Employement Type: Full time
Industry: Insurance
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Hiring for Customer Service in general

Contact Details:

Company: Careerpen Consultants
Location(s): Mumbai

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Keyskills:   customer support customer service malayalam

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₹ 0 to 4 Yr

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Careerpen Consultants

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