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Tier-1 Linux Administrator / Technical Support @ Oracle

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 Tier-1 Linux Administrator / Technical Support

Job Description

    Company Description Sharktech is a cloud services provider that prioritizes customer control of data and cost-effectiveness. Since 2003, Sharktech has been a leader in DDoS-protected infrastructure services, continually expanding to new facilities and enhancing security. With data centers in Los Angeles, Chicago, Denver, and Amsterdam, Sharktech offers human-driven support for technical, commercial, and business inquiries. Role Description This is a full-time remote role for a Tier-1 Linux Administrator / Technical Support Expert at Sharktech. The role involves Linux system administration, system troubleshooting, patch management, and providing technical support to customers on a daily basis. Qualifications Helping customers through Support tickets. Remote Technical Support experience. Must have Experience with: - Experience across Red Hat, Fedora, Ubuntu, CentOS, and Windows OS. - Troubleshooting boot-level issues. - IPMI / DRAC / iKVM (Intelligent Platform Management Interface) - Management of file systems, security, disk usage, and backups. - Hardware troubleshooting. - Advance Linux troubleshooting. - Advance Windows troubleshooting. - Linux flavor installation and configuration) - Virtualization using KVM / SolusVM - IP subnetting, VLANs - WHMCS. - Knowledge of Routing. - Installation and configuration of software firewalls - Advance Networking Linux/Windows - Raid (Hardware and Software) configuration and troubleshooting - Kernel Level debug/troubleshooting (extra advantage) Communication skills. Can handle load and urgent tasks. Work in any time zone. (8 hours/day 40hours/week, rotating shift.),

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Embedded, VLSI
Functional Area: Not Specified
Role/Responsibilies: Tier-1 Linux Administrator / Technical Support

Contact Details:

Company: Sharktech
Location(s): All India

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Keyskills:   Linux system administration System troubleshooting Patch management Technical support Fedora Ubuntu CentOS Windows OS IPMI DRAC Security management Hardware troubleshooting Configuration WHMCS Routing Raid configuration Communication skills Red Hat

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